FAQ
Questions, answered.
Getting started
Do I need a credit card to start?+
No. The 7-day Pro trial requires nothing but an email. After the trial, you stay on the free plan automatically.
How long does setup take?+
About 20 minutes for a complete Brand Brain. You can start generating in under 5.
Will my content sound like AI?+
No — provided you complete the Brand Brain. Every output is grounded in your voice samples, audience, and pillars.
Platforms & publishing
Which platforms do you support?+
TikTok, YouTube, Instagram, and Facebook today. Threads and X are next on the roadmap.
Can I publish directly from ViralOS?+
Yes — natively on supported platforms, or via webhook to Buffer, Zapier, Make, or n8n. You can also export packages and post manually.
Can I bring my own scheduler?+
Absolutely. Configure a webhook on the Channels page and ViralOS will hand off scheduled posts.
Pricing & billing
What happens after the trial?+
You drop to the free plan automatically. Nothing is charged unless you upgrade.
Can I cancel anytime?+
Yes. One click. No retention loops.
Do you offer team or agency pricing?+
Yes — Studio plan includes unlimited team members and client workspaces. Larger orgs, contact us.
Privacy & data
Do you train AI on my content?+
No. Your brand data is yours. We use it only to generate output for your workspace.
Where is my data stored?+
Encrypted in our managed cloud database. You can export or delete it anytime.